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  • Noisy upper drive

    SE106 Upper Drive (serial #101154)

    I received the above motor from you in August 2013.
    To run this new motor in I followed and adhered to all of your break-in procedures.
    The drive was noisy to begin with but after checking on your website’s forum, I dismissed it as “cutting teeth still”.
    But now after 150 hours it is getting very loud and can actually hear the gears turning (I have made a video of motor running but it wouldn't let me upload as an attachment. Please provide an email address so I can forward the video to you).
    I noticed metal filings on the magnetic drain plug after an oil change.
    I have recently changed the oil again and after one outing (of less than one hour running time) found more filings (see pictures).
    As this motor is still under warranty, I would like to make a claim.
    Unfortunately I am in Australia and it will be expensive to return the drive to you to check.
    What is the next step?

    Kind regards
    Danny McKnight
    Attached Files

  • #2
    I'm sorry your experiencing an issue. You can email warranty@shopsei.net and Carl will take a look at the video and he can set up the warranty for you.

    Thanks,

    Tech Support

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