When the gear case on my 99' merc efi pooped out on me i instantly said well here goes 2,000 bucks! I did a lot of research before I made a move and from what I found no one can get close to price or warranty. (under a 1,000 to my door! 3 year no fault!) I talked both to Selena and justin both really knew the product line and were really helpful. As far as the product goes it seems as quality as the service. I installed it a few days ago went on like oe parts and has preformed the same. Still in break in period but have no doubts it will be every bit as good as oe for years to come. I would highly recommend SEI to anyone replacing a lower unit on their outboard.