Hello,
I installed an SEI lower unit on my motor in January of 2012. It's been running great and showing no signs of any problem until yesterday afternoon.
I was pulling up to the dock and when I went to shift, the motor shut off and I could no longer shift in or out of gear.
Today I drained the lower unit and there was a noticeable amount of metal shavings on the magnets.
It's also very difficult to shift the motor in or out of gear.
I think this lower unit is damaged. How do I initiate the warranty process?
thanks in advance for your assistance.
I installed an SEI lower unit on my motor in January of 2012. It's been running great and showing no signs of any problem until yesterday afternoon.
I was pulling up to the dock and when I went to shift, the motor shut off and I could no longer shift in or out of gear.
Today I drained the lower unit and there was a noticeable amount of metal shavings on the magnets.
It's also very difficult to shift the motor in or out of gear.
I think this lower unit is damaged. How do I initiate the warranty process?
thanks in advance for your assistance.
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